Interactive White Boards

Promethean interactive white boards are installed around college. To use IWBs interactively they must be connected to a computer's USB port and the required Promethean software must be installed and running.

Common Issues
Cannot calibrate or use an IWB even though it is correctly connected and the software is installed and working.
 * The Promethean driver software needs updating, a commonly encountered issue if a computer has recently received a Mac OS X system software update.

USB error message "Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled" appears when connecting to an interactive white board.
 * This message will appear if a USB extender has failed. There are generally two extender modules used; one connects to a computer's USB port and the other connects to the Promethean board's USB port, using standard network cable to link the USB devices. If a USB extender has failed it will need to be replaced with a new unit by LLICT.

See also
 * Projectors
 * Audio